At jp89, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform.
This Privacy Policy governs the collection, use, storage, and disclosure of personal information by jp89 (referred to as "we", "us", or "our") in connection with your use of the jp89 online betting platform accessible at jp89.cam and all associated mobile applications and subdomains (collectively, the "Platform").
This policy applies to all Members (registered users) and visitors to the Platform. By accessing jp89, registering an account, or placing bets, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you must immediately cease using the Platform and close your account if you have one.
This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming policy, which together form the complete legal framework governing your relationship with jp89.
jp89 acts as the data controller for all personal information collected through the Platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable data protection regulations.
Our primary operational focus is the Indonesia market, and we process data in accordance with internationally recognized data protection principles. Where Indonesian data protection law provides additional rights to data subjects, those rights are respected and upheld by jp89.
For all data protection inquiries, exercise of data subject rights, or complaints regarding our data handling practices, please contact us using the details provided in the Contact Us section at the end of this policy.
jp89 collects several categories of personal information to operate the Platform, verify your identity, process transactions, ensure security, and comply with legal obligations. The specific types of data we collect include:
We collect this information directly from you during registration, KYC verification, deposit/withdrawal processes, and while you use the Platform. Some data is collected automatically through cookies, log files, and tracking technologies (see Section 9: Cookies & Tracking).
jp89 processes your personal data for the following lawful purposes:
jp89 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
jp89 employs industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure:
Despite these measures, no internet transmission is completely secure. You acknowledge that any data you transmit to jp89 is at your own risk. We strongly recommend that you use a strong, unique password for your jp89 account and enable two-factor authentication (2FA) if available.
jp89 retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Active Accounts: Data associated with active accounts is retained for the entire duration of your membership and ongoing use of the Platform.
Closed Accounts: If you close your account voluntarily, we retain core account data (registration details, transaction history, KYC documents) for a minimum of seven (7) years from the date of account closure to comply with anti-money laundering regulations, tax record-keeping requirements, and potential legal disputes.
Inactive Accounts: Accounts that remain inactive (no login or wagering activity) for 36 consecutive months may be flagged for closure. We will notify you via email before proceeding with closure and data archival.
Marketing Data: If you opt out of marketing communications, we retain a minimal record of your email address and opt-out preference to honor your request and avoid re-contacting you.
Legal Holds: Where data is subject to an ongoing legal investigation, audit, or dispute, retention periods may be extended beyond the standard timelines until the matter is resolved.
After the applicable retention period expires, personal data is either securely deleted or anonymized so that it can no longer be associated with you.
As a data subject, you have the following rights regarding your personal data held by jp89:
How to Exercise Your Rights: To exercise any of these rights, please contact jp89 customer support at [email protected] with the subject line "Data Protection Request." Include your account username and specify which right you wish to exercise. We will respond within 30 calendar days and may request additional identity verification to prevent unauthorized access to your data.
jp89 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience, analyze Platform usage, and deliver personalized content.
What Are Cookies? Cookies are small text files stored on your device by your web browser when you visit a website. Cookies allow the website to recognize your device on subsequent visits and remember your preferences.
Types of Cookies We Use:
Third-Party Cookies: Some cookies are set by third-party services we use, including Google Analytics (usage tracking), payment processors (transaction security), and game providers (game session management). These third parties have their own privacy policies governing their cookie use.
Managing Cookies: Most web browsers allow you to control cookies through their settings. You can block, delete, or be notified when cookies are set. However, disabling essential cookies will prevent you from using key Platform features including login and wagering. To learn more about managing cookies, visit www.allaboutcookies.org (displayed as plain text only — not a clickable link).
The jp89 Platform may contain links to external websites, including payment processor portals, game provider sites, responsible gaming resources, and social media pages. These third-party sites are not operated or controlled by jp89, and we are not responsible for their content, privacy practices, or terms of service.
When you leave jp89 to visit a third-party website, you are subject to that site's privacy policy. We strongly recommend reviewing the privacy policies of any external sites you visit. jp89 does not endorse or assume liability for third-party content, and linking to an external site does not constitute approval of its practices.
Similarly, if you access jp89 via a third-party referral link, affiliate site, or comparison portal, those entities may collect data about your visit. jp89 is not responsible for data collected by third-party referrers prior to your arrival on our Platform.
jp89 is an adult-only gambling platform. We strictly prohibit individuals under the age of 21 years from registering accounts, placing bets, or using any part of the Platform.
We do not knowingly collect personal data from individuals under 21. During registration, Members must confirm they are at least 21 years old. Our KYC verification process includes age verification using government-issued identification documents.
If we discover that a Member is under 21, we will immediately suspend the account, void all bets, return deposited funds (where feasible), and delete the account and associated personal data in accordance with applicable law. If you believe a person under 21 has registered on jp89, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Parents and guardians are encouraged to monitor their children's internet activity and prevent access to online gambling sites. jp89 supports responsible gaming initiatives aimed at preventing underage gambling.
jp89 primarily operates for the Indonesia market, but some of our service providers, payment processors, and technical infrastructure partners are located outside Indonesia. As a result, your personal data may be transferred to, stored, or processed in jurisdictions outside Indonesia, including countries that may have different data protection standards.
Where we transfer personal data internationally, we ensure appropriate safeguards are in place, including:
By using jp89, you acknowledge and consent to the transfer of your personal data outside Indonesia for the purposes described in this Privacy Policy.
jp89 reserves the right to update, modify, or replace any part of this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational needs.
Material changes will be communicated via email to your registered email address, account notification, or prominent banner on the Platform at least 14 days before the revised policy takes effect. The "Last Updated" date at the top of this policy indicates when changes were last made.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of jp89 after the effective date of changes constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you must cease using the Platform and close your account before the changes take effect.
Previous versions of this Privacy Policy are archived and available upon request by contacting customer support.
For questions, concerns, or requests regarding this Privacy Policy, our data handling practices, or exercise of your data protection rights, please contact jp89 via:
We aim to respond to all privacy inquiries within 48 hours and to data subject rights requests within 30 calendar days as required by applicable law. Complex requests may require additional time, in which case we will inform you of the delay and provide an updated timeline.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
All data transmissions protected by bank-grade encryption technology.
We never sell your personal information to third parties for marketing.
Access, rectify, or delete your data at any time via simple request.
Clear disclosure of what data we collect, why, and how we use it.
Visit our FAQ for quick answers, review our Terms & Conditions for the full legal framework, or contact our 24/7 support team for personalized assistance.